RETURN AND REFUND POLICY

Each completed gem is meticulously crafted by hand at BIZZKALA by BIZZYATRA and is subjected to multiple quality control inspections prior to being delivered to the customer.

We have a 7-day return policy. At every level of our organization, we strive to meet the highest quality standards available, surpassing those of the industry. We are available to assist you in the event that a product you have received has a problem.

Refunds are not available in any scenario or period. You will receive a credit note without an expiration date if your return request is accepted.

if Approved, Due to unavailability products. Refund will be credited to the original payment method within 7–14 business days.

If you receive a product that is damaged due to a manufacturing defect or quality issue, or if the wrong product is shipped, you can return or exchange it once.

Please provide the following information to our customer care staff at bizzkala0@gmail.com within two days of receipt if you would like to return any of the purchased items:
– Order number
– Delivery address
– Reason for return
If the product is damaged or incorrect, please include a photo of the issue.

Within 2–4 business days of the exchange, replacement, or credit note being accepted, a reverse pick-up will be arranged.
Replacement orders will be delivered within 7 business days.
Please ensure the item you are returning is undamaged and in its original packaging. After seven days from the date of delivery, no requests for returns, exchanges, or credit notes will be accepted.

Orders placed in India typically arrive in 7–8 business days. We have a fantastic customer-friendly return policy! Returns are accepted in three ways:

1. A credit note with no expiration,
2. A replacement of the identical item, or
3. An exchange for another item.

Within two days of receipt, please email our customer service team at bizzkala0@gmail.com if you would like to return any purchased items, and we will start the return process.